Mitsubishi Electric Starmex Aircon Installation Review – Singapore

Today, 20 November 2014, we replaced our defective 13-year-old aircon with the new Mitsubishi Starmex System.

Update 5 October 2017: It’s still working smoothly and silently, though we never serviced it for a long time.

We chose this model because Jack Neo demonstrated on TV the easy self-cleaning maintenance.

In this post, I document the little lessons learnt from this experience of aircon installation.



Limited Time Promo Deal:


http://www.nea.gov.sg/energy-waste/energy-efficiency/household-sector/the-energy-label

Mitsubishi Electric Starmex Inverter Air Conditioner System
Mitsubishi Electric Starmex Inverter Air Conditioner System

Lesson #1: Installing on weekdays is recommended over weekends to avoid complaints from neighbours.

Lesson #2: Using back existing pipes and trunking does not include them in the overall warranty.

Lesson #3: Test gas pipe leakage by releasing gas at the compressor and if gas rushes out, the pipe is good.

The compressor
The compressor

Lesson #4: Test condition of existing electrical wiring by turning each unit on and off individually.

Lesson #5: There are two pipes from each aircon unit. One a gas inlet and one water outlet.

Lesson #6: Installation of water outlet pipes must angle downwards for water to flow all the way out.

Gas inlet pipe (bigger) and water outlet pipe (smaller)
Gas inlet pipe (bigger) and water outlet pipe (smaller)

Lesson #7: Thicker insulator reduces chances of condensation, but costs S$60 more per room.

Thicker half-inch insulator on the right and normal size on the left
Thicker half-inch insulator on the right and normal size on the left

Lesson #8: Finally, remember to vacuum suck the water outlet to flush clean it during servicing.

Main water outlet directed to the bathroom
Main water outlet directed to the bathroom

Before and after pictures:

The compressor outside on the aircon ledge
The compressor before and after on the aircon ledge
Replacing the old unit inside the middle bedroom
Replacing the old unit in the middle bedroom
Moved above the window in the master bedroom
Moved above the window in the master bedroom
Living room with piping accessed from the bathroom
Living room with piping accessed from the bathroom
Kids room extended trunking to a new position
Kids room extended trunking to a new position
The home turned into a workshop for a day
The home turned into a workshop for a day

Adrian Lee
AdrianVideoImage.com

PS:

– We purchased the Mitsubishi Starmex aircon system from GainCity at Compass Point in Sengkang.
– My review? Very happy. Both the salesman and installation staff met my demands flexibly.

Update (December 2015):

After using Mitsubishi Starmex for a year, here’s my updated review.

  • The silent mode is truly quiet.  I use this mode most of the time.
  • The compressor is still clean. Even the maintenance men say it need not be cleaned.
  • It looks bulky, ugly and not very sleek, but it’s worth it.

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Author: AdrianLee
Hi, my name is Adrian Lee and I'm from sunny Singapore. I have a passion for technology and travel, and on this personal blog, I share my experiences through journaling. I hope you enjoy reading my posts!

12 thoughts on “Mitsubishi Electric Starmex Aircon Installation Review – Singapore

  1. I’m using Mitsubishi Starmex (2 ticks)Model no
    Mxy-3a28va/ msy-ge10va ×2 and 13 x1.
    Any significant diff in the electricity bill?
    After reading the reviews here about 5 ticks, I didn’t know there are many issues with this new model, which I was considering to get it in Dec last year.

  2. We all know very well that Air conditioners have become a prominent part in people’s life. In the heated days imagining a day without the air conditioner can be horrifying. Therefore knowing a competent air conditional service provider is absolutely necessary.

  3. I bought a Starmax 5 tick aircon and after not even 6 months and lots of hassle, I’m getting rid of this aircon system. Broke down 6 times and never worked longer than 2 weeks. Loud humming sounds from the main compressor since the beginning. Took 4 hours to cool 4°. The inside units started to make funny sounds and couldn’t change the blowing direction anymore. Hassle with Mitsubishi, called and had to wait for minimum a week for technicians to come by for repair. Always repaired the same problem, gas and electronic problems. Since last breakdown (about a month ago) no more repair work but it now seems that Mitsubishi will take back the aircon and then… No more Mitsubishi made in Thailand!! Bad quality aircon and bad follow up service.

  4. Hi Adrian,

    I happen to see your blog and it’s really very informative. Just to check for your Starmex is a 2 ticks or 5 ticks?

    Regards,
    Evone

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